Public Works Partners was tasked with developing the organizational and programmatic structure and tools needed to strengthen Osborne Association’s workforce programs and ultimately connect clients to meaningful employment.
Public Works Partners was tasked with developing the organizational and programmatic structure and tools needed to strengthen Osborne Association’s workforce programs and ultimately connect clients to meaningful employment.
Working closely with all levels of staff we assessed Osborne’s organizational structure, service model, and funding streams, and provided a set of recommendations on how to adopt a sectoral employment strategy to both strengthen employer engagement and improve the coordination of client services across different programs.
We provided the tools needed to begin to implement these recommendations and used a design thinking approach to develop program workflows, standard operating procedures for front-line staff, an organizational chart, and corresponding job descriptions. This work allowed Osborne Association to make short- and long-term improvements for better managing employers and improving employment outcomes for clients.
Public Works Partners is a WBE/DBE-certified urban planning and consulting firm. Our expertise lies in creating innovative, equitable, and sustainable solutions to complex problems.
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