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Betances Houses, NYCHA
PACT Resource Team Program Administrator
PACT Resource Team Program Administrator
A street with apartment buildings and trees
Betances Houses, NYCHA

Permanent Affordability Commitment Together (PACT) is a critical tool that allows the New York City Housing Authority (NYCHA) to modernize homes and provide enhanced community services and amenities.

Public Works Partners is the program administrator of the PACT Resource Team, which was created to support residents in advocating for their needs during the PACT process.

Permanent Affordability Commitment Together (PACT) is a critical tool that allows the New York City Housing Authority (NYCHA) to modernize homes and provide enhanced community services and amenities.

Public Works Partners is the program administrator of the PACT Resource Team, which was created to support residents in advocating for their needs during the PACT process.

Our Strategy

Public Works Partners works with NYCHA residents to identify what services they need and then connect them to external organizations who can provide direct, technical assistance to residents in the PACT program.

We worked closely with our partners LISC NYC, Public Policy Lab, and Pratt Institute and NYCHA staff and residents to design the program, in particular getting input from residents who have been involved in the program for a while to understand where external resources could help.

Filip Mishevski, via Unsplash

Impact
and Outcome

Through the Resource Team, we are creating connections that support NYCHA residents.

The Resource Team has established a pool of qualified technical assistance providers and connected developments with providers, who in turn have supported residents at the developments to make decisions about development partners.

Related Projects

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