This effort grew out of a desire to help small businesses in New York City thrive by saving businesses time and money, reducing the amount of regulatory steps businesses have to go through, and increasing compliance with City regulations. Public Works was brought on to put our project and stakeholder management expertise to work to bring this effort to fruition.
This effort grew out of a desire to help small businesses in New York City thrive by saving businesses time and money, reducing the amount of regulatory steps businesses have to go through, and increasing compliance with City regulations. Public Works was brought on to put our project and stakeholder management expertise to work to bring this effort to fruition.
Public Works project managed 30 cross-agency transformation initiatives and collaborated closely with SBS to understand the needs of small businesses and the regulations governing them. Our team established close coordination with all partner agencies, combining fact-finding on existing practices and processes with recurring status updates as new programmatic components and policy-decisions were developed. We worked in depth with DOB and FDNY to create detailed recommendations on how they could better coordinate overlapping jurisdictions to reduce the onus on businesses interacting with the agencies.
Public Works designed metrics to track the impact of these initiatives on small business owners’ bottom lines and built the data collection systems to track these metrics, including ways to help adjust service delivery based on what the metrics show. We also developed easy-to-use project management tools to ensure SBS staff could manage the project when our engagement ended.
Public Works Partners is a WBE/DBE-certified urban planning and consulting firm. Our expertise lies in creating innovative, equitable, and sustainable solutions to complex problems.
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